Terms of Service

1. Agreement to these terms

These Terms of Service (the "Terms") are an agreement between you and Doorfill ("Doorfill", "we", "us"). By installing, accessing, or using the Doorfill browser extension, the doorfill.com website, or any related service (together, the "Service"), you accept these Terms. If you do not accept them, do not use the Service.

If you are using the Service on behalf of a brokerage or other organization, you represent that you have authority to bind that organization to these Terms.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-laws rules. You and Doorfill agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the courts of the Province of Ontario, and you consent to the jurisdiction of those courts.

2. What Doorfill is — and what it is not

Doorfill is a browser tool. It reads property details from a listing page that you are already authorized to view in your own browser session, and uses those details to fill in the fields of a PDF form that you supply. The filled PDF is produced on your own computer.

To be explicit about what Doorfill is not:

• Doorfill is not a real estate brokerage, agent, or licensee, and provides no real estate services.
• Doorfill does not provide legal, financial, tax, or professional advice. Nothing produced by the Service is a substitute for advice from a qualified lawyer or professional.
• Doorfill is not a system of record, a transaction management system, or a document retention service. We do not keep copies of your documents or your listing data.
• Doorfill is not affiliated with, endorsed by, sponsored by, or approved by the Ontario Real Estate Association (OREA), PropTx, REALM, the Toronto Regional Real Estate Board (TRREB), the Canadian Real Estate Association (CREA), or any other real estate board, association, MLS provider, or software vendor.

All trademarks, service marks, trade names, form names, and form copyrights referenced anywhere in the Service or on our website are the property of their respective owners. Any reference to them is purely descriptive — to identify the forms and websites the Service is designed to work with — and does not imply any affiliation, sponsorship, or endorsement.

3. You supply your own forms

Doorfill does not provide, distribute, host for redistribution, sublicense, or grant you any right to use any association, board, or vendor form. We supply no blank forms of any kind.

You upload your own blank form templates into the Service. By doing so, you represent and warrant that:

• You hold a valid, current licence or authorization — whether through your brokerage, your board or association membership, a vendor subscription, or otherwise — to use, reproduce, and complete each form you upload.
• Your use of each form through the Service is permitted by whoever granted you that licence.
• You are authorized to access the listing data you extract, and your access to the listing page in question is legitimate and within the permissions granted to you.

If you do not hold the necessary rights to a form or to the underlying data, do not use it with the Service. Responsibility for form licensing and data access rests entirely with you.

4. Your responsibility for accuracy

Automated extraction can miss fields, mis-map fields, misread values, truncate text, or produce results that are out of date if the source listing has changed. We make no guarantee that data extracted or filled by the Service is accurate, complete, current, or suitable for any particular purpose.

You remain solely and entirely responsible for the accuracy, completeness, legality, and regulatory compliance of every document you produce, execute, deliver, file, or submit — whether or not that document was prepared with the help of the Service. You are responsible for your own professional obligations to your clients, your brokerage, your board, and your regulator, including RECO and REBBA requirements where they apply to you. Using Doorfill does not reduce, transfer, or satisfy any of those obligations.

5. Compliance with third-party terms

The Service operates on top of websites and systems that belong to other people. You are responsible for ensuring that your use of the Service complies with:

• Your brokerage's policies, technology rules, and internal procedures;
• The rules, bylaws, and data licence agreements of your real estate board or association;
• The terms of service, acceptable use policies, and data policies of your MLS system or listing data provider;
• Any applicable law, including privacy legislation such as PIPEDA.

If your MLS system, board, brokerage, or data provider prohibits or restricts automated extraction, scripted access, or the reuse of listing data, it is your responsibility not to use the Service in that context. We do not monitor, and cannot monitor, which sites you use the Service on, and we make no representation that any particular use is permitted by any third party. Any consequence of a third-party terms violation — including suspension or loss of your MLS or board access — is yours.

6. Acceptable use

You agree not to, and not to permit anyone else to:

• Resell, redistribute, sublicense, or commercially exploit the Service, the extension, or its output to any third party, or provide the Service to others as a service bureau;
• Use the Service for bulk data scraping, harvesting, or aggregation, or to build, populate, or supplement a competing listing database, product, or dataset;
• Access, extract from, or fill forms with data from listings you are not authorized to view;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, structure, or underlying ideas of the Service, except where such a restriction is expressly prohibited by applicable law;
• Circumvent, disable, or interfere with any licensing, authentication, device-limit, security, or rate-limiting feature of the Service;
• Share, sell, or transfer your account credentials, or use one subscription across more devices or users than your plan permits;
• Use the Service in any way that is unlawful, fraudulent, deceptive, or infringing of anyone's rights.

We may suspend or terminate access for any violation of this section.

7. Subscriptions, trials, and billing

All prices are in Canadian dollars and are exclusive of applicable taxes unless stated otherwise. Payments are processed by Stripe; we never see or store your full card details.

• Free trial. New subscribers get a 7-day free trial. If you do not cancel before the trial ends, your subscription begins and your payment method is charged at the plan rate.
• Auto-renewal. Your subscription renews automatically at the end of each billing period — monthly or annually, matching your plan — and your payment method is charged the then-current price, until you cancel.
• Cancelling. You may cancel at any time through the billing portal, which you can reach from the extension. Cancellation stops future renewals; your access continues until the end of the period you have already paid for.
• Refunds. Except where a refund is required by applicable law, fees are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, or periods during which you did not use the Service.
• Price changes. We may change our prices. Existing subscribers will receive at least 30 days' notice by email before a price change takes effect for them, and may cancel before the new price applies.
• Failed payments. If a payment fails, we may suspend access until the balance is settled.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOORFILL DISCLAIMS ALL WARRANTIES, CONDITIONS, AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the above, we do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that any defect will be corrected; that extracted or filled data will be accurate or complete; or that the Service will be compatible with, or continue to work with, any particular listing site, MLS system, browser, or PDF form. Third-party websites and forms can change at any time without notice, and such changes can break or degrade extraction. We are not responsible for those changes or their effects.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOORFILL AND ITS OWNERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST COMMISSIONS, LOST OR FAILED TRANSACTIONS, LOST BUSINESS OR OPPORTUNITIES, LOSS OF GOODWILL, LOSS OF DATA, OR REGULATORY PENALTIES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) CA$100 AND (B) THE TOTAL AMOUNT YOU ACTUALLY PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, including for death or personal injury, fraud, or gross negligence. To the extent such exclusions or limitations are not permitted where you live, they do not apply to you, and our liability is limited to the least extent permitted by law. Nothing in these Terms limits any non-waivable statutory rights you may have as a consumer.

10. Indemnification

You agree to indemnify, defend, and hold harmless Doorfill and its owners, directors, employees, and contractors from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of, or inability to use, the Service;
• The blank forms or other files you upload, including any claim that you lacked the licence or right to use them;
• Your access to, extraction of, or use of listing, property, or client data;
• Any document you produce, complete, sign, deliver, file, or submit, including any error, omission, or non-compliance in it;
• Your breach of these Terms, of any third party's terms of service or data policy, or of any applicable law; or
• Your violation of any right of a third party, including intellectual property and privacy rights.

We will notify you of any such claim and may, at our option, participate in its defence with counsel of our choosing at our own expense.

11. Termination

You may stop using the Service and terminate these Terms at any time by cancelling your subscription and uninstalling the extension. We may terminate or suspend your access at any time, with or without notice, including if we reasonably believe you have breached these Terms, if your use creates legal or security risk, or if we discontinue the Service.

If we terminate your subscription without cause and not for breach, we will refund the unused, prepaid portion of your then-current period. Sections 2, 3, 4, 5, 8, 9, 10, and 13 survive termination.

12. Changes to these terms

We may update these Terms from time to time. When we do, we will revise the date at the top of this page. If a change is material, we will notify active subscribers by email at the address on their account. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not agree to a change, stop using the Service and cancel your subscription.

13. General

These Terms, together with our Privacy Policy, are the entire agreement between you and Doorfill regarding the Service and supersede any prior understandings. If any provision is found unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions stay in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

14. Contact

Questions about these Terms? Reach us at hello@doorfill.com or through our contact page.

Doorfill · Ontario, Canada